We are operating from Noida, U.P a part of NCR, Delhi.

Infrastructure :

- Current seating capacity of 100 seats scalable at a notice of 60 days
- Facilities sprawling over an area of 25000 sq ft
- Predictive dialer from Concerto partnering company of HCL Technologies
- Redundant IBM servers of advance features
- All support systems and processes maintained on a - mission critical basis
- Captive Power Generation to provide 24/7 backup power
- All systems connected to UPS systems
- Dedicated UPS system for Servers and Telecom Equipment
- Central Fire Detection and Alarm Systems

Design Features :

- Conceived, designed and managed as world-class facility
- Minimum 50% redundancy for all support systems
- Support systems and processes on mission critical basis
- Redundant power, water supply and fire systems

Power :

- Fully self reliant
- Stable captive power supply from Diesel Generators
- Battery and UPS backup for all critical supplies
- Fire Safety
- Regular fire exercises/drills
- Central Fire Detection and Alarm System
- Sprinkler and hydrant system
- Hand held fire extinguishers

Fault Tolerance :

- Disaster management process in place and widely disseminated for every foreseeable eventuality
- Manager on the spot to initiate recovery without waiting for intervention
- Redundancy built into all systems to maintain functionality in the event of breakdown
- Each disaster management process periodically rehearsed and audited